Shipping & Returns

 

Shipping Domestic

We pack and ship out most orders within two business days from the date the order was placed.  We use USPS as our primary carrier for all shipments. Shipping rates are determined based on two factors: the weight and final destination for the shipment.  

Shipping is calculated at the time of checkout and will be displayed in the checkout process before you place your final order.

Return and Refund Policy

Products purchased from ooahalchemy.com: If you’re unhappy with a product purchased from ooahalchemy.com you may return it for a full refund within 30 days.

To receive a refund, first contact crow@ooahalchemy.com for a Return Authorization.

Upon receipt of your return, a credit will be issued within 30 days. Original shipping charges are refunded if the return is a result of our error.

Products purchased from one of our resellers: contact the store or reseller directly.